SOC Incident Management

Incident management is the process responsible for managing the lifecycle of all incidents to ensure that normal service operation is restored as quickly as possible, and that business impact is minimized. Incident Management (ITIL definition) An unplanned interruption to an IT service or a reduction in the quality of an IT service. Failure of a … Read more

Building Security Operations Center (SOC)

A Security Operations Center (SOC) is a dedicated facility or team responsible for monitoring, detecting, analyzing, and responding to security incidents in an organization’s IT infrastructure. It acts as the central nervous system of an organization’s cybersecurity defense, working around the clock to protect against cyber threats. This article provides a comprehensive and detailed overview … Read more

Information security management process

Information security management process (ISMP) is a fundamental component of any robust information security management system (ISMS). As information security risks are continually evolving, the need for a systematic, repeatable, and consistent risk management process is critical for every organization. The risk management process is not a one-time activity, but rather a continuous cycle that … Read more

Ransomware attack: decision tree

Ransomware attack is one of the most damaging types of cyber attacks of all time, and the one feared the most by business owners and cybersecurity defenders. This worry is not without reason. In an instant, an organization’s critical IT infrastructure can be brought down for weeks to months, completely stopping all business. Some data … Read more

Incident Management Procedures

Incident management is a process used by IT Operations and DevOps teams to respond to and address unplanned events that can affect service quality or service operations. Incident management procedures aims to identify and correct problems while maintaining normal service and minimizing impact to the business. As well as root cause analysis and postmortem analysis helping … Read more