Designing SMART key performance indicators (KPI)

With a set of requirements in place, we will now move on to consider how to measure whether the technical and business requirements have been met. To manage a service well, it is important to understand which behaviors matter, and how to measure and evaluate these behaviors. These must always be considered in the context … Read more

Understanding of product reliability

Why we need establish a good product observability? How the monitoring impact on product reliability. We will explore the significance of the four golden signals in measuring the system’s performance and reliability. If you’ve ever worked with on-premises environments, you know that you can physically touch the servers. If an application becomes unresponsive, someone can … Read more

System Reliability: implementing ‘golden metrics’

Before we start lets think first what is a system reliability means. In simple words, this is the probability of a product performing its intended function under stated conditions without failure for a given period of time. It means, among other things, continuous monitoring of the state of the system. Why this is so important … Read more