We as a BiLinkSoft Team, have been engaged into cloud adoption, system reliability and observability for more than 15 years. We provide and support fully managed and automated solutions to archive your operational excellence in:
Reliability-as-a-Service
Full-fledged Reliability-as-a-Service solution
- Help you to understand what’s happening with your server, or database, or application
- Prioritize symptom-based monitoring versus cause-based monitoring.
- Help you to define SLI (Service Level Indicators), SLO (Service Level Objective) and establish SLA (Service Layer Agreement).
- Combines a service level indicator with a target reliability.
- Designing S.M.A.R.T. key performance indicators (KPI). We will assist you with how to measure whether the technical and business requirements have been met.
Cloud adoption
Growth in any Cloud from our perspective
- Design cloud and hybrid infrastructure, landing zone, cloud compliance standards, cloud governance.
- Prepare migration plan. Assistance in development and implementation
- Transfer existing solutions to the cloud.
- Optimize infrastructure costs and efficiency.
- Work with the largest suppliers such as Microsoft Azure, Amazon AWS, Google Cloud.
- Operational control during SDLC.
- Automate manual tasks to keep the stack up and running.
Business Continuity and Disaster Recovery
DR solutions and Business Recovery
- Resiliency. With us, your app will able to withstand outages (usually by implement multi-region or multi-cloud architectures), will scale up and down in response to load change.
- Disaster recovery planning. Establishing disaster recovery (DR) plan. Ensure your team exercise DR regularly.
- Measure and reduce your system’s Mean Time To Recovery
Incident Management
Adopting Incident Management strategy and Post Mortem Analysis
- Adopting Incident Management strategy. Create incident management flow. Be sure everyone is familiar with it.
- Establish incident management and response team.
- Post incident analysis. Promote postmortem analysis and blameless culture. Assisting in root cause analysis after each incident.
- Adopt ITSM tools like ServiceNow or BMC
- Help you to establish 24/7 L1-L3 support teams and prioritize ticketing flow
Release Management
Adopt best DevOps practices, Release Management Flow and Continuous Delivery and Integration
- Help you to archive Operational Excellence.
- Setup release management flow with CI/CD.
- Adopting GitOps approach. You keep infrastructure in containers, we help you to adopt best GitOps practices with Kubernetes, Flux and ArgoCD
- Infrastructure-as-a-Code and CI/CD. We will help You choose one solution which fits you well. Providing full-fledged containerized Jenkins CI/CD pipelines.
- Helping to adopt Azure DevOps platform.
Security
Improve your security posture
- Security audit on-premises and cloud infrastructure. Establish organization policies and security best practices.
- Identify your assets and perform Threat Modeling.
- Define Security Objectives.
- Translate objectives into Specific Requirements.
- Review and Revise your company security posture.
- Hardening your network appliance and user endpoints. Kubernetes infrastructure hardening.
- Securing CI/CD pipelines, container and code repositoria.
- Penetration testing. User behavior testing and Load Testing.
Monitoring and Observability
Open source based Monitoring-as-a-Service stack
- Fully managed open source. Solution based on ELK or Grafana-Prometheus stack; On-premises infrastructure, Cloud IaaS, PaaS and SaaS components; Microservice observability solution, Kubernetes and service mesh at any scale.
- Visibility into system allows us understand what is happening with your application and system. It answers questions such as “are my systems functioning?” or “”do my systems have sufficient resources available?
- Error reporting and alerting: Monitor user service at a glance through healthy/unhealthy status icons or red/green indicators. 24/7 proactive alerting, anomaly detection, or guidance on issues.
- Efficient troubleshooting provides single pane of glass. Our monitoring stack can proactively correlate relevant signals and make it easy to search across different data sources, like logs, metrics and traces.
- Performance improvement. We help you to plan intelligently by analyzing trends and understand how changes in the system affect its performance.